30 Day Money Back Guarantee & Refund PolicyLast Updated: February 1st, 2019
30 Day Money Back Guarantee & Refund Policy
At Intesu, we want to ensure that you are 100% happy with your purchase. If you have any technical or sales queries, do not hesitate to contact us. However, if you feel the service(s) you purchased are not the best fit for your requirements and you attempted to resolve issues with our support staff, we want to make things right.
We’d love to know where things went wrong, or how we can improve. Follow the steps below for a full, no-hassle, refund within 30 days of your date of purchase. Please include your order number and why you’d like a refund, so we can issue a refund as quickly as possible.
We make every attempt to process the refund as quickly as possible. But our payment processors or your financial institution can take up to 20 days for the refund to reflect in your bank account/card.
Requesting a Refund
Follow the steps below to get your refund request sent to us:
- Go to: Intesu > Contact Us
- In the form, clearly state you want a refund and then provide us with an order ID. If you want a refund for a part of the order, please name the products you want a refund for.
- To improve our products for users like yourself please provide further details.
- Once you submit the contact form you will receive a response from us as soon as we’ve had a chance to review your request, typically within 24 hours.
- We will be in touch confirming the refund process.
*Alternatively, if members of our support staff are online and available to communicate with you via our live chat system, Start Chat. We look forward to chatting with you!
Intesu is a technology partner specializing in the cloud. We provide software solutions that are either hosted on, or integrated with, a cloud platform. We are an Independent Software Vendor (ISV), a SaaS, PaaS, Developer Tools, Management and Security Vendor.
Why work with Intesu?
Intesu is focused on your success, helping customers take full advantage of all the business benefits that the cloud has to offer. With its deep expertise on the cloud, Intesu is uniquely positioned to help your company at any stage of your cloud adoption journey and to help you achieve your business objectives.